g200m Casino & Sportsbook Data Care

This page describes what we collect when you use g200m and how we keep that data protected. We understand that privacy matters—your account credentials, payment information, and gaming history are yours alone. We don't sell your data to marketers, we don't share it with unrelated third parties, and we encrypt all sensitive information in transit and at rest on our servers.

When you register an account on g200m, we collect your email, phone number, and password to manage your account. During identity verification (a requirement before your first deposit), we collect a photo ID and proof of address—documents we handle with strict encryption and access controls. We process deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers; payment processors handle those transactions under their own privacy policies, but we never store your full card or wallet details on our servers. We do store transaction records—deposits, withdrawals, wagers, and payouts—for compliance and dispute resolution.

Read the sections below to understand exactly what we collect, how long we keep it, what cookies we use, and what rights you have to request, correct, or delete your data. If you have privacy questions, contact our support team in English before you register.

What We Collect and Why on g200m

We collect information in three categories: account setup, identity verification, and activity logging.

• Account Setup: Email, phone number, password, date of birth, and username. We use this to create your account, send verification codes, and reset your password if forgotten.
• Identity Verification: Photo ID (national ID, passport, or driver's license), proof of address (utility bill or bank statement), and your full legal name. We use this to comply with Indonesian financial regulations and prevent fraud. These documents are encrypted and stored separately from your account login details.
• Activity Logging: Every deposit, withdrawal, wager, payout, game played, and support interaction. We log this to detect fraud, settle disputes, and comply with banking records requirements. Activity logs are retained for at least 5 years.
• Technical Data: Your IP address, device type (Android, iOS, desktop), browser version, and approximate location (city level). We use this to prevent unauthorized access, detect suspicious logins, and optimize our platform performance across regions like Jakarta, Surabaya, Bandung, and Medan.

We do not collect more data than necessary. We don't ask for your Social Security number, family details, or employment information. We don't track your browsing outside g200m. We don't use facial recognition or biometric data. If you voluntarily provide extra information in support chats (such as personal circumstances), we store only what's necessary to help you and delete the rest after resolution.

How We Use Your Data on g200m

We use your data to operate g200m and comply with law. Here's how:

• Account Management: Login, password resets, two-factor authentication, and account recovery.
• Payment Processing: Matching your deposit and withdrawal requests to your account, coordinating with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), and recording transactions.
• Compliance and Anti-Fraud: Know-your-customer (KYC) verification, anti-money-laundering screening, and detecting suspicious account activity (unusual betting patterns, multiple registrations from one IP, bonus abuse).
• Dispute Resolution: Reviewing game outcomes, payment records, and bonus terms when you file a complaint.
• Platform Improvement: Analyzing how you interact with g200m to fix bugs, optimize mobile load times, and improve game availability. This analysis is anonymized—we don't attach it to your identity.
• Communications: Sending account updates, verification codes, payment confirmations, and promotional offers (if you opt in). You can disable marketing emails anytime in your account settings.

We at g200m treat your privacy as a core commitment. We encrypt sensitive data, limit access to authorized staff, and delete or anonymize information once we no longer need it for legal or operational reasons.

Third Parties and Data Sharing on g200m

We do not sell or rent your data to marketers or advertisers. We share data only where legally required or operationally necessary:

• Payment Processors: We share transaction details with mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment to process deposits and withdrawals. These processors are bound by Indonesian financial privacy laws.
• Regulatory Authorities: If Indonesian law enforcement or financial regulators request account information for fraud investigations or anti-money-laundering compliance, we comply. We notify you of such requests unless prohibited by law.
• Service Providers: We use cloud hosting providers, customer support platforms, and analytics tools that may process your data. These vendors are contractually obligated to keep your data confidential and use it only to provide services to g200m.
• Legal Action: If we're involved in a legal dispute, we may disclose account information as required by court order.

We do not share your data with other gaming sites, entertainment platforms, or unrelated businesses. We don't combine your g200m data with data from other sources to create profiles about you.

Data Retention and Deletion Policy on g200m

We keep your data as long as we need it for legal compliance and service delivery. Here's our retention schedule:

Account Login Data

We retain email, phone, and password hash for the life of your account. If you close your account, we anonymize this data after 12 months.

Identity Verification Documents

We keep photo IDs and proof-of-address for 5 years (Indonesian banking requirement), then securely delete them.

Transaction Records

Deposits, withdrawals, and wagers are logged for 5 years to comply with banking audits, then anonymized or deleted.

Support Communications

Chat transcripts and email replies are kept for 2 years for dispute resolution, then deleted unless there's an ongoing legal matter.

Device and IP Logs

Technical logs are retained for 90 days for security monitoring, then automatically purged.

You may request deletion of your account and associated data anytime by contacting our support team. We'll close your account, anonymize your personal details, and delete non-essential data immediately. We'll retain transaction records and KYC documents only as long as required by law (typically 5 years). If you have a pending withdrawal or unresolved dispute, we'll keep relevant data until the matter is settled.

Cookies and Tracking on g200m

We use cookies to maintain your login session, remember your account preferences, and track which games you've played (for personalized game suggestions). Cookies are small text files stored on your device; we don't use them to track you across other websites.

Our cookies are:

• Session Cookies: Expire when you close your browser. Used for login authentication.
• Preference Cookies: Store your language, theme (dark mode), and notification settings. Persist for 1 year.
• Analytics Cookies: Track page views and game popularity (anonymized) to optimize g200m performance. No personal data attached.

We do not use third-party advertising cookies or cross-domain tracking. On iOS Safari, you can disable cookies in Settings → Privacy → Cookies. On Android Chrome, tap Settings → Privacy → Cookies. You can also clear cookies manually from your browser settings. Disabling cookies may affect some g200m features (like staying logged in), but you can still use the platform.

Your Rights Under Indonesian Data Protection Law

You have the right to access, correct, and delete your data on g200m. Here's how to exercise those rights:

• Access: You can view your account details (email, phone, registered name) in the "Account Settings" section of the app. To request a full data export (all activity logs, transactions, and support records), contact our support team. We'll provide a downloadable file within 10 business days.
• Correction: If your personal information is inaccurate, update it directly in Account Settings or request corrections from our support team.
• Deletion: You can request deletion of non-essential data (device logs, support chat history, analytics data) anytime. Transaction records and identity verification documents will be retained as required by law, but we'll anonymize your personal identifiers.
• Objection: You can opt out of marketing emails and promotional notifications in your Account Settings or by asking our support team.

If we receive a data request you dispute, we'll notify you and give you the opportunity to object before complying with the request. If you believe we've mishandled your data, contact our compliance team or raise a complaint with the relevant Indonesian privacy authority.

Data Security and Encryption on g200m

We protect your data using industry-standard encryption and access controls. All communication between your device and our servers uses SSL/TLS encryption—the same standard used by banks. Your password is hashed (not stored as plain text) using a cryptographic algorithm. Payment information is never stored on our servers; payment processors handle that securely under their own encryption protocols.

Our servers are hosted in secure data centres with physical security (locked cabinets, surveillance) and network security (firewalls, intrusion detection). We conduct regular security audits and penetration testing to identify and fix vulnerabilities. Only authorized g200m staff can access customer data, and their access is logged and monitored.

If we detect a data breach (unauthorized access to customer accounts or payment information), we'll notify affected users immediately and report the incident to relevant Indonesian authorities. We maintain cyber insurance to cover breach-related costs.

Contact Us About Your Privacy

If you have questions about our privacy practices, want to request a data export, or believe we've mishandled your information, contact our privacy team in English via the g200m app support chat or email. We respond to all privacy requests within 10 business days.

We're committed to transparency and will explain our data practices in detail. If you're not satisfied with our response, you have the right to lodge a complaint with the Indonesian personal data protection authority. We take all privacy concerns seriously and will work to resolve them fairly.

Thank you for trusting g200m with your personal information. We continue to invest in security improvements and privacy controls to protect your data as standards evolve.